Let Us Help You Move Forward
If you have received communication from us, you have options. Pay securely online, or reach our team if you have any questions or concerns.
Two Simple Paths Forward
Pay securely online, or reach our team if you have any questions or concerns about your account. Whichever path fits your situation is fine.
Make a Payment
Resolve your account through our secure payment portal. Verification may be required to access your account.
Go to Payment PortalHaving trouble accessing your account? Contact us and we will help.
Questions or Concerns?
If you need help, have questions, or believe something may be incorrect, please contact us and we will assist you.
Get in TouchCompliance-First, Resolution-Focused
Global Asset Agency is a US-based receivables management firm. Licensed and compliant, bonded and insured. We treat every consumer with respect because the alternative is bad business — for you and for us.
If something does not look right on a notice you received, ask. We will explain it or correct it.
Learn About Our ApproachBuilding a Recovery Program?
Pre- and post-charge-off recovery, credit bureau reporting, attorney network, warehousing — all built on the compliance infrastructure your auditors will look for. For placement inquiries, contact [email protected].
Common questions about your account
How do I find my Payment ID?
Your Payment ID is included in any letter, email, or text we’ve sent. If you can’t find it, contact us and we’ll quickly help you access your account.
Why do I need to verify my information?
We use a simple verification step to protect your information and make sure you’re accessing the correct account.
This only takes a few seconds.
What if I can’t log in or my information doesn’t match?
If you’re unable to access your account, contact us and we’ll help you get in and review your options right away.
Don’t worry — this is common and easy to fix.
What payment options are available?
You can make a secure payment through our online portal. Depending on your account, additional options may be available — contact us if you need help.
Start by clicking “Make a Payment” above.
Can I set up a payment plan?
Payment arrangements may be available depending on your account. You can review options in the payment portal or contact us for assistance.
We’ll help you find an option that works.
What if I don’t recognize this account?
If you don’t recognize the account, contact us and we’ll review the details with you and provide additional information.
We’re here to help clarify.
How do I submit documents or disputes?
You can submit documents through our website or by contacting us directly. Please include your Payment ID so we can locate your account quickly.
Submissions are reviewed as quickly as possible.
How can I contact you for help?
You can reach us using the contact information on this site. Our team is available to help you access your account and review next steps.
Fastest way to get help.