Get in Touch

Questions or Concerns About Your Account?

If you need help, have questions, or believe something may be incorrect, please contact us — we are here to help.

Reach Us

Three Ways to Get in Touch

Call — Primary

(888) 523-5366

Our team is available Monday–Friday, 8 a.m.–5 p.m. Pacific.

[email protected]

We aim to respond within one business day. Please include your Payment ID if you have it.

Make a Payment

If you are ready to resolve your account, you can pay securely online.

Go to Payment Portal

Submit a Request

Tell us a little about what you need. After you click Submit, your email app will open with the details pre-filled. You can attach any supporting files in the email and send.

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Reason for Contact

Full Name

Email Address

Phone Number

Account or Payment ID (optional)

Optional, but helps us locate your account faster.

Message

Attach Files (optional)

PDF, PNG, JPG, or DOC files. You will attach the actual files when your email app opens.

JavaScript is required to open your email app on submit. With JavaScript turned off, please email support@myglobalaa.com directly with your Payment ID and any attachments.

This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication is from a debt collector. However, if you are currently in bankruptcy or have received a discharge, this communication is for informational purposes only and is not an attempt to collect a debt.